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Support

Provision · Goal Planner

Managing your subscription

Subscriptions are handled by Apple, not by us. To change or cancel one, open the Settings app on your iPhone, tap your name at the top, then Subscriptions. Cancelling stops the next payment; your plan runs to the end of the period you've already paid for.

I paid on another device and don't have my plan

Open Provision, go to Settings, tap Upgrade, and use Restore purchases at the bottom of that screen. Make sure you're signed into the same Apple Account you bought it with.

Where is my data kept?

On your phone. If you turn on iCloud sync or share a goal, a copy also goes to your own iCloud account. There's no account and no server of ours, so we never see it. See the privacy policy for the full picture.

I deleted the app and lost my goals

If sync was off and you hadn't shared a goal, only a device backup from before the deletion can bring your goals back. Without one they're gone, because nothing was stored anywhere else. If sync was on, a copy stays in your iCloud storage until you delete it in Settings.

Something's wrong, or something's missing

Email us. Tell us what you were doing and what happened, and a screenshot if you have one. Feature requests are genuinely welcome — Provision is small enough that they get read.