Support
Provision · Goal Planner
Email support@provisiongoals.com and you'll get a reply from a person, usually within a day or two.
The common questions are answered on the front page, if it's quicker.
Managing your subscription
Subscriptions are handled by Apple, not by us. To change or cancel one, open the Settings app on your iPhone, tap your name at the top, then Subscriptions. Cancelling stops the next payment; your plan runs to the end of the period you've already paid for.
I paid on another device and don't have my plan
Open Provision, go to Settings, tap Upgrade, and use Restore purchases at the bottom of that screen. Make sure you're signed into the same Apple Account you bought it with.
Where is my data kept?
On your phone. There's no account and no server. It's included in your device backup, and it's deleted when you delete the app. See the privacy policy for the full picture.
I deleted the app and lost my goals
If you had a device backup from before the deletion, restoring it brings your goals back. Without a backup they're gone — nothing is stored anywhere else, which is the trade-off that comes with keeping everything on your own device.
Something's wrong, or something's missing
Email us. Tell us what you were doing and what happened, and a screenshot if you have one. Feature requests are genuinely welcome — Provision is small enough that they get read.